All Systems Operational

Uptime over the past 90 days. View historical uptime.
Metal Pay Application Operational
90 days ago
99.96 % uptime
Today
Metal Pay (iOS) Operational
90 days ago
99.96 % uptime
Today
Metal Pay (Android) Operational
90 days ago
99.96 % uptime
Today
Cryptocurrency Services Operational
90 days ago
99.98 % uptime
Today
Deposits Operational
90 days ago
99.97 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Withdrawals Operational
90 days ago
99.97 % uptime
Today
Transaction Nodes Operational
90 days ago
100.0 % uptime
Today
Fiat Currency Services Operational
90 days ago
100.0 % uptime
Today
Deposits Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Withdrawals Operational
90 days ago
100.0 % uptime
Today
Metal Pay Client Services Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Live Chat Operational
90 days ago
100.0 % uptime
Today
Knowledge Center Operational
90 days ago
100.0 % uptime
Today
Infrastructure Operational
90 days ago
100.0 % uptime
Today
Backend Services Operational
90 days ago
100.0 % uptime
Today
Metal Pay Connect Operational
90 days ago
99.46 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 3, 2025

No incidents reported today.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025
Metal Pay Connect Loading Issue
Resolved - This incident has been resolved.
Oct 28, 09:49 PDT
Investigating - Metal Pay Connect (https://onramp.metalpay.com/) is currently not loading as expected. Our team is actively investigating the issue.

In the meantime, you can continue to use the Metal Pay app to buy, trade, deposit, and withdraw crypto assets, including transfers to and from the WebAuth Wallet.

We’ll share updates as soon as we have more information. Thank you for your patience.
Oct 28, 08:28 PDT
Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025
Metal Pay Connect – Internal Server Error
Resolved - This incident has been resolved.
Oct 24, 08:41 PDT
Investigating - Metal Pay Connect (https://onramp.metalpay.com/) is currently experiencing an 'Internal Server Error'. Our team is actively investigating the issue.

In the meantime, you can continue to use the Metal Pay app to buy, trade, deposit, and withdraw crypto assets, including transfers to and from the WebAuth Wallet.

We’ll share updates as soon as we have more information. Thank you for your patience.
Oct 24, 08:37 PDT
Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025
Account Upgrade Processing Delay
Resolved - This incident has been resolved.
Oct 20, 15:36 PDT
Investigating - We're currently experiencing delays in account upgrade processes due to a global internet outage affecting our systems. Our team is actively monitoring the situation and working to restore full functionality.

Thanks for your patience and understanding while we navigate this disruption.
Oct 20, 13:34 PDT
Metal Pay Login Issues
Resolved - This incident has been resolved.
Oct 20, 03:36 PDT
Investigating - We are currently investigating reports from users experiencing problems logging into the Metal Pay app. Our team is working to identify the cause and will provide updates as we learn more. Thank you for your patience.
Oct 20, 01:17 PDT
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