All Systems Operational

Metal Pay Application Operational
Metal Pay (iOS) Operational
Metal Pay (Android) Operational
Account Verification/Upgrade Operational
Cryptocurrency Services Operational
Deposits Operational
Transactions Operational
Withdrawals Operational
Transaction Nodes Operational
Fiat Currency Services Operational
Deposits Operational
Transactions Operational
Withdrawals Operational
Market Orders Operational
Metal Pay Client Services Operational
Email Operational
Live Chat Operational
Knowledge Center Operational
Infrastructure Operational
Backend Services Operational
Metal Pay Connect Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 4, 2026

No incidents reported today.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

Resolved - This incident has been resolved.
Sep 25, 10:33 PDT
Investigating - We are currently investigating an issue affecting account verification (KYC) in Metal Pay. Some users may experience delays or be unable to progress through the verification process.

Our team is actively investigating the issue and working to restore normal functionality.

We will provide additional updates as more information becomes available.

Sep 25, 00:58 PDT

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.